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系统运行中|/ CASE · DIGITAL PHILANTHROPY·2024 — NOW

/ 00 · HERO

Digital philanthropy platform

Charitable giving /
Educational sponsorship

An end-to-end digital platform for a non-profit foundation, covering two flagship programs — charitable giving and educational sponsorship. From donation intake and matching, through logistics tracking, recipient feedback and long-term companionship, every gift is delivered precisely and made visible.

Book a 30-min consultationSee the system showcase
Production-ready AI software solutions for enterprise teams.
End-to-end
Donation flow/ Traceable
PWA
Weak network/ Offline sync
Long-term
1v1 pairing/ Companionship
2 weeks
Project cycle/ Ahead of schedule
Live · Philanthropy event stream
Live
Donations today
1,284
+ 12.4%
Paired girls
368
+ 6
Letter replies
92%
Delivery rate
DonationMs. Li completed 1 charity gift pack donationjust now
LogisticsPackage #M-238411 delivered to recipient in Chuxiong, Yunnan12s
PairingMr. Zhang paired 1v1 with sponsored girl Xiao Yun37s
BlessingWeChat user left "healthy growth" in the blessing pool1m
MailboxSponsored girl Xiao Mo replied with thanks — delivered to donor2m
Every donation gets a unique ID — fully traceable end to endEVT · #2,481,907
End-to-end digitalUnique donation IDPWA offline support1v1 long-term pairingFunds transparencyWeak-network async sync
Cumulative donationsMulti-million scaleProgramsGiving + SponsorshipRepeat donation+ Significant liftTransparency100% donation path visibilityWeak networkPWA + async syncRelationshipsSustained connection
/ 01
PROJECT BACKGROUND

Why traditional philanthropy needs a redesign

A non-profit foundation needed a digital service system that was traceable, participatory and operable for the long run.

/ TRADITIONAL FRICTION

Goodwill exists — but efficiency and trust leak out along the way

01Pain
High barrier to participate
Multiple platform hops, complex forms, repeated confirmations
02Pain
Opaque flow
Unclear funds path and untracked goods movement
03Pain
Inefficient matching
No system to pair recipients with donors
04Pain
Weak-network reach
Remote areas have poor connectivity and unstable uploads
05Pain
Connection breaks
Donations end at the transaction — no long-term follow-up
06Pain
Long feedback loop
Hard to verify outcomes, raising public trust cost
/ PROJECT A

Charitable giving program

Material support for low-income households. Standardize donated goods, match donors and recipients 1:1, track logistics end to end with delivery confirmation.

1v1 matchingPackage trackingDelivery receiptGoods standardization
/ PROJECT B

Educational sponsorship and companionship

Long-term education support for girls in poverty. 1v1 pairing, digital profiles, growth records, mailbox and blessing pool — building a sustained companionship loop.

1v1 pairingGrowth profileMailbox repliesBlessing poolTreasure room
/ 02
PROJECT OVERVIEW

One end-to-end philanthropy loop

Traditional philanthropy workflows rebuilt as digital, visual and traceable closed-loop operations.

/ END-TO-END FLOWDonation → feedback, fully closed
01
Donation intake
QR / mini program
02
Resource matching
1v1 precise pairing
03
Logistics
Package tracking
04
Recipient feedback
Delivery receipt
05
Follow-up
Long-term companionship
Operations console
Foundation ops / review / data
WeChat mini programs
Donor and recipient entry points
Data visualization hub
Project progress / funds flow
Weak-network fallback
PWA · cache · CDN · async sync
/ 03
CORE CHALLENGES

Four real bottlenecks in digital philanthropy

Not "build a website" — solve four systemic problems: trust, participation, network, connection.

C-01
Challenge · C-01

Opaque information

  • Unclear funds destination
  • Untracked goods flow
  • Slow feedback cycle
Public trust cost78%
↓ Needs work
C-02
Challenge · C-02

Complex participation path

  • Multi-platform hops
  • Heavy form filling
  • Many confirmation steps
Overall conversion24%
↓ Low
C-03
Challenge · C-03

Unstable network in remote areas

  • Weak signal, low-end devices
  • Unreliable uploads
  • Hard to sync feedback
Sync success rate41%
↓ Unstable
C-04
Challenge · C-04

No sustained connection

  • Donation ends at one-shot
  • No interaction loop
  • Emotional connection breaks
Repeat-donation intent32%
↓ Short loop
/ 04
SOLUTION ARCHITECTURE

A shippable digital operating system for philanthropy

Engineering-led solutions for the five core problems: transparency, connection, weak network, participation, compliance.

/ SYSTEM ARCHITECTURE3-layer stack · shared foundation for both programs
Client layer3 modules
Giving · mini program
Donate / claim / story
Sponsorship · mini program
Pairing / mailbox / garden
Operations console
Review / config / dashboard
Service layer4 modules
Donation / order service
Unique ID · state machine
Goods / logistics service
Package tracking · receipt
Matching / pairing service
1v1 · long-term
Interaction / mailbox service
Replies · blessings · feed
Foundation layer4 modules
Data visualization
Funds flow · project progress
PWA + CDN
Weak-network fallback · async sync
Payment aggregation
Multi-channel · compliant settlement
Security audit
Unique ID · audit trail
S-01

End-to-end digital philanthropy platform

Console + WeChat mini programs + data visualization across donation, matching, logistics and feedback.

S-02

Transparent donation tracking

Each donation gets a unique ID; path, status and delivery confirmation are queryable end to end.

S-03

Weak-network optimization

Prefetch cache, CDN, PWA offline support and async sync — stable on low-bandwidth links.

S-04

Interaction by design

1v1 pairing, recipient updates, growth records and long-term sponsorship turn giving from action into relationship.

S-05

Payment and charity rails

Bridge multiple payment channels, lift conversion, and keep funds compliant and transparent.

/ 05
SYSTEM SHOWCASE

Eight modular product scenarios

From the home donation flow to 1v1 pairing, mailbox and long-term companionship — a full digital philanthropy experience.

/ MODULE · 01

Charitable giving · take love home

The home screen ties story, claim and giving leaderboard into one visual and action loop, with real "hometown mom" story cards reinforcing trust.

Claim conversion
+ 41%
Average dwell
1m 24s
Story cards
Dynamic
Charitable giving · home
Hometown mom stories
iPhone view
/ MODULE · 02

Leaderboard and story cards

A live giving leaderboard makes goodwill visible. "Hometown mom" story cards build trust with real people, paired with a "claim a package" CTA that drives action.

Hometown mom stories
/ MODULE · 03

Companion garden · immersive entry

We replaced the usual list navigation with an explorable garden scene. Treasure room, voice tree hollow, blessing pool and mailbox use spatial metaphor to host four entry points — turning philanthropy into ongoing companionship instead of a service counter.

Treasure room
Recommend for her
Voice tree hollow
Comfort for her
Blessing pool
Cheer her on
Mailbox
Send and receive letters
Companion garden · immersive map
Companion garden · main entry
Blessing pool · 1 RMB blessing
/ MODULE · 04
Blessing pool · 1 RMB blessing
A low-barrier 1 RMB blessing lets light-touch users participate too.
Treasure room · curated content
/ MODULE · 05
Treasure room · curated content
Book and music recommendations, reviewed by the program team to keep the content direction healthy.
Mailbox · letters of companionship
/ MODULE · 06
Mailbox · letters of companionship
Turn a one-off donation into a sustained letter exchange that builds real emotional connection.
Send care · write a letter
/ MODULE · 07
Send care · write a letter
A simple input field lets sponsors write to a girl back home in their own voice.
/ MODULE · 08

1:1 pairing state machine

A user can hold four pairing states at once — pending, renew due, paired, archived — backed by a clean state machine that models the full relationship lifecycle.

Pending
In queue
Renew due
Reminder
Paired
Active
History
Archived
1:1 pairing states
/ HONORS

Profile · honor badges

A love-points and badge system (Warmer, Messenger, Gardener, Guardian, Companion) reinforces philanthropic identity and encourages repeat participation.

Profile and honor badges
/ IN-HAND

Device-in-hand view

Product look-and-feel from a real handheld perspective, used in pitches, investor outreach and partner co-builds.

Device-in-hand view
/ 06
CORE FUNCTIONS

Four systems around people, goods, trust and relationships

Turn fuzzy "charity features" into concrete product modules that can be built, operated and measured.

F-01

Targeted giving

Charitable giving
1v1 matchingGoods standardizationEnd-to-end trackingDelivery receipt
F-02

Education sponsorship

Educational sponsorship
Study profileSponsorship recordsGrowth feedbackLong-term support
F-03

Transparency management

Trust foundation
Path visibilityFunds transparencyReal-time progressPublic lookup
F-04

Interaction mechanics

Sustained connection
1v1 connectionLive updatesEmotional feedbackLong-term loop
/ 08
PROJECT OUTCOMES

Measurable lift in efficiency and trust

After launch, philanthropy execution efficiency, participation and transparency all moved up in step.

Cumulative donations received
0W+
Covering multiple recipient regions
Repeat-donation lift
0%
Continuity clearly higher
Donation path transparency
0%
End-to-end traceable
Weak-network sync success
0.2%
Stable offline fallback
/ ENGAGEMENT FUNNELParticipation funnel · post-launch
Page reach100,000+ · 100%
Story read68,400 · 68%
Donation initiated41,200 · 41%
Repeat / renewed26,100 · 26%
1v1 long-term pairing14,300 · 14%
/ MONTHLY DONATIONSUnit: thousand donations

Donations grew QoQ for four straight quarters

M1
M2
M3
M4
M5
M6
M7
M8
M9
M10
M11
M12
YoY
+187%
Peak month
84k
12-month trend
↑
/ FROM

Opaque information + fragmented flow + high barrier

Traditional philanthropy
/ TO

End-to-end digital + traceable + sustained connection

Digital philanthropy
/ RESULT

Philanthropy upgraded from action to relationship

Long-term social value

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